Case Studies

Running on a ten-year-old unsupported platform, London Health Sciences Centre's website couldn't deliver timely communication when it mattered most. Northern rebuilt it on Drupal with multichannel, personalized content delivery, enhancing communications, reducing IT costs, and letting medical staff refocus on patients.

Northern relaunched Cineplex's brand campaign, including a multi-channel, multi-funnel media campaign with over 250 assets in English and French that focused on driving awareness and increasing theatre visits.

A century-old leader in agricultural and landscaping products, MK Rittenhouse turned to Northern to build a B2B eCommerce storefront on Magento and scale it with targeted paid media, driving 230% revenue growth year over year and a return on ad spend above 800%.

Handling over a quarter of a billion packages a year, Purolator needed a faster, more resilient digital experience. Northern rebuilt its public-facing site on Drupal and Acquia with mobile-first, accessible, SEO-friendly design, earning a 2021 Web Excellence Award for Professional Services.

Serving over five million people across Ontario, WSIB's aging website struggled with slow load times and poor search. Northern rebuilt it on Drupal and Acquia with intuitive navigation and powerful Solr-based search, delivering a modern, mobile-first health and safety platform in under eight months.

A family-owned furniture retailer approaching its 100th year, Tepperman's wanted a storefront that reflected its values. Northern built a responsive, conversion-focused Magento theme with inventory, pricing, and credit integrations, driving a 13% lift in web traffic and 20% more returning visitors.

As cold-pressed juice brand Pulp & Press grew, its email marketing wasn't keeping pace. Northern built a data-driven Klaviyo strategy with personalized campaigns, behavioural segmentation, and automated workflows, driving a 492% increase in email-attributed revenue.

After a two-year hiatus left National Mattress with a stagnant list and dismal open rates, Northern rebuilt its email program in Klaviyo, warming a dedicated sending domain and cleaning the list to lift open rates 935% and beat industry benchmarks.

As Collective Arts Brewing expanded across Canada, the USA, and Europe, its Mailchimp program couldn't handle the segmentation each region required. Northern migrated it to a multi-account Klaviyo setup with IP geolocation targeting, delivering personalized, region-compliant campaigns that strengthened customer retention.